When you purchase a product, you can confirm your order by phone call or via WhatsApp. Your order will be carefully packaged and prepared for shipment. You will receive it within 48 hours, and you can pay directly upon delivery. You also have the option to check the product before paying. This service is completely free!
Return and Refund Policy
At Zayra Chic, your satisfaction is our priority. If you are not completely satisfied with your purchase, you have 10 days from the delivery date to return the product, with no need to provide a reason.
You can choose between:
A full refund
An exchange for another product (with a price adjustment if necessary)
The returned product must be in the same condition as when you received it.
To initiate a return, please contact us within 10 days of receipt via email at: zayrachic@gmail.com.
The customer must provide proof of shipment (e.g., a postal or carrier receipt) confirming that the return was made within the allowed timeframe.
After this 10-day period without notification, the purchase will be considered final.
